This page explains how to move your Xbox Live profile—including gamertag, achievements, content, etc.—to another Microsoft account by using your Xbox 360 console.
Notes
Email, phone, or Skype. Sign in with a security key. If you are signed in on your xbox 360. Go to marketplace blade, click account managment - contact information and it shows you. If not signed into xbox 360 im not sure, maybe phone microsoft.
- This process is not currently available on Xbox One. It can only be performed on an Xbox 360 console.
- Parental consent is required to move a child's Xbox profile to a new Microsoft account.
Conditions that must be met before you can move your Xbox Live profile
Current Microsoft account:
- Funds remaining on the current Microsoft account will not move with your gamertag. You must spend the funds before you can transfer your gamertag.
- The gamertag was not created or changed within the last 30 days. If you try to move a gamertag before 30 days have passed since you created or changed it, you'll get the error 'Sorry, we can't change your Microsoft account right now.'
- The gamertag has not been moved within the last 30 days. If you try to move a gamertag before 30 days have passed since the last time you moved it, you'll get the error 'Sorry, we can't change your Microsoft account right now.'
- The current Microsoft account can have an Xbox Live or Xbox Music subscription associated with it, but no other subscription (such as Office 365). Sign in at account.microsoft.com to see if this is the case.
- The current Microsoft account has only one billing account associated with it. If you have ever made purchases in more than one country, have subscriptions such as Office 365, or have bought an app through the Windows Store, you may have more than one billing account. Go to account.microsoft.com to find out.
Target Microsoft account:
The target account cannot have any of the following associated with it:
- An Xbox Live profile
- A gamertag
- A billing account or any subscription of any kind
- An Office 365 subscription
- OneDrive paid storage
- Any past purchases from the Windows Store
- Any other non-Xbox subscription
Note It is not possible to merge your gamertag with another already existing Microsoft account that has had a subscription of any kind. Factory reset cisco ap. Filmora 7.8 9 download. Creating a new Microsoft account is the best way to transfer your gamertag.
Create a new Microsoft account (if needed)
If you don't already have the Microsoft account that you want to transfer your gamertag to, go to account.live.com and click Sign up now. (If you are signed in to an existing Microsoft account, you'll have to sign out first.) Follow the instructions to create a new account.
Move your Xbox profile to another Microsoft account on Xbox 360
If both the current and target Microsoft accounts meet the conditions outlined above, here's how to move your Xbox profile and gamertag:
Xbox Live Gamertag Search Email Addresses
Sign in to your profile on your Xbox 360 console.
Go to settings and select Account.
Scroll right to Your Information and select Account Security.
Select Change Microsoft account, and then select Yes.
Enter the password for the Microsoft account that's currently associated with your gamertag, and then select Sign in.
Enter the email address and the password for the new Microsoft account that you want to associate with your gamertag, and then select Sign in.
Select Yes, change to continue.
Select Update Contact Information to update your contact information or Done to finish.
Resolve error 8014013, 'The Microsoft account you're switching to is already linked to another Xbox account'
Gamertag Search
This page explains how to move your Xbox Live profile—including gamertag, achievements, content, etc.—to another Microsoft account by using your Xbox 360 console.
Notes
Email, phone, or Skype. Sign in with a security key. If you are signed in on your xbox 360. Go to marketplace blade, click account managment - contact information and it shows you. If not signed into xbox 360 im not sure, maybe phone microsoft.
- This process is not currently available on Xbox One. It can only be performed on an Xbox 360 console.
- Parental consent is required to move a child's Xbox profile to a new Microsoft account.
Conditions that must be met before you can move your Xbox Live profile
Current Microsoft account:
- Funds remaining on the current Microsoft account will not move with your gamertag. You must spend the funds before you can transfer your gamertag.
- The gamertag was not created or changed within the last 30 days. If you try to move a gamertag before 30 days have passed since you created or changed it, you'll get the error 'Sorry, we can't change your Microsoft account right now.'
- The gamertag has not been moved within the last 30 days. If you try to move a gamertag before 30 days have passed since the last time you moved it, you'll get the error 'Sorry, we can't change your Microsoft account right now.'
- The current Microsoft account can have an Xbox Live or Xbox Music subscription associated with it, but no other subscription (such as Office 365). Sign in at account.microsoft.com to see if this is the case.
- The current Microsoft account has only one billing account associated with it. If you have ever made purchases in more than one country, have subscriptions such as Office 365, or have bought an app through the Windows Store, you may have more than one billing account. Go to account.microsoft.com to find out.
Target Microsoft account:
The target account cannot have any of the following associated with it:
- An Xbox Live profile
- A gamertag
- A billing account or any subscription of any kind
- An Office 365 subscription
- OneDrive paid storage
- Any past purchases from the Windows Store
- Any other non-Xbox subscription
Note It is not possible to merge your gamertag with another already existing Microsoft account that has had a subscription of any kind. Factory reset cisco ap. Filmora 7.8 9 download. Creating a new Microsoft account is the best way to transfer your gamertag.
Create a new Microsoft account (if needed)
If you don't already have the Microsoft account that you want to transfer your gamertag to, go to account.live.com and click Sign up now. (If you are signed in to an existing Microsoft account, you'll have to sign out first.) Follow the instructions to create a new account.
Move your Xbox profile to another Microsoft account on Xbox 360
If both the current and target Microsoft accounts meet the conditions outlined above, here's how to move your Xbox profile and gamertag:
Xbox Live Gamertag Search Email Addresses
Sign in to your profile on your Xbox 360 console.
Go to settings and select Account.
Scroll right to Your Information and select Account Security.
Select Change Microsoft account, and then select Yes.
Enter the password for the Microsoft account that's currently associated with your gamertag, and then select Sign in.
Enter the email address and the password for the new Microsoft account that you want to associate with your gamertag, and then select Sign in.
Select Yes, change to continue.
Select Update Contact Information to update your contact information or Done to finish.
Resolve error 8014013, 'The Microsoft account you're switching to is already linked to another Xbox account'
Gamertag Search
Xbox Gamertag Search
If you get error code 8014013 when you try to move your gamertag to another Microsoft account, the target account already has an Xbox profile and gamertag associated with it. To learn how to remove that Microsoft account, see Error 80154013: 'This Microsoft account already has an Xbox membership.'
Note Resolving this issue will require you to use a different Microsoft account than your current Microsoft account, which may require creating a new Microsoft account.
